Shipping & delivery
- Estimated delivery
-
Thursday, November 5 – Thursday, November 12 if you order today
- Shipping cost
- Free to any US address
- Handling time
-
1-3 business days before the parcel is handed to the carrier
- Tracking
- Emailed as soon as your order ships
- Delivers to
- The United States
Items in one order can ship from different warehouses and arrive on different days - you are never charged twice for delivery when that happens. If tracking has not moved for 10 business days, or the parcel arrives damaged, tell us and we will replace it or refund you in full.
Read the full shipping policy · Ask us about delivery
Returns & refunds
- Return window
-
30 days from delivery, for any reason
- Faulty or wrong item
- Free replacement or full refund, return postage on us
- Changed your mind
- Return it unused in the original packaging; you cover return postage
- Refund
- Within 5 business days of the return arriving, to your original payment method
- Cancelling
- Free within 12 hours of ordering, if it has not shipped
To start a return, email us your order number - we reply within 1 business day with the return address. Please do not post anything back before then.
Read the full returns policy
Chloe B. –
Average. It works for my pup but the finish is not as nice as the photos. Might be fine for others.
Karen B. –
Honestly impressed. Replaced a much more expensive one and honestly this is better. The textured filing is exactly as described. Totally worth it.
Justin C. –
Does the job well. Does what it says. Knocked off one star because it runs slightly smaller than I pictured. Overall happy.
Sarah G. –
Exactly what I was looking for. Simple, works, and looks good. Fast shipping too.
Sarah F. –
Happy with it. Very usable for my pup. Instructions could be clearer. The dual care works as advertised. Overall happy.
Linda C. –
Average. Fine for the price, but I expected it to feel sturdier. The size is fine, nothing special.
James L. –
Good value. Very usable for my pup. Instructions could be clearer. The size works as advertised.
Eric G. –
Honestly impressed. Works great for my pup. The textured filing is my favorite part. Highly recommend.
Alyssa K. –
Exactly what I was looking for. Arrived earlier than the estimate and well packed. Highly recommend.
Chris E. –
Solid product. Good quality, though the packaging was a bit basic. Would recommend.
Susan V. –
Love it! I was skeptical at this price but it is really well made. Recommend!
Kayla K. –
Better than I expected. Everyone who has seen it asked where I got it. The textured filing is my favorite part. Fast shipping too.
Robert V. –
Better than I expected. I have been using it every day for a few weeks now with no issues. Highly recommend.
Carlos R. –
Better than I expected. Sturdy, well made and easy to clean. Really like the size. Recommend!
Megan E. –
Would buy again. I have been using it every day for a few weeks now with no issues. The dual care is my favorite part.
Carlos H. –
Great buy. I have been using it every day for a few weeks now with no issues. The dual care is exactly as described. Recommend!
Nathan C. –
Nice quality for the price. Nice product. The color is a touch different from the photos but I like it. Liked the dual care. Overall happy.
Rachel F. –
Does the job well. Good for my pup. Would give five stars if it came with a storage pouch.
Donna T. –
Love it! Bought one for my pup and already ordered a second as a gift. The textured filing is exactly as described. Fast shipping too.
David E. –
Great buy. Looks exactly like the photos. Fast shipping too.
Mark H. –
Would buy again. Quality feels much better than the price suggests. Really like the dual care. Fast shipping too.
Olivia R. –
Decent, not amazing. Took almost three weeks to arrive. The item itself is okay.
Aaron M. –
Great buy. Does exactly what I needed for my pup, no fuss. Fast shipping too.
Michael S. –
Better than I expected. Simple, works, and looks good. Totally worth it.
Chloe V. –
Does the job well. Good for my pup. Would give five stars if it came with a storage pouch. Liked the dual care. Would recommend.